Integrated insurance model

Our principle of integrated care is to improve the quality of care by creating strong links between all the healthcare professionals involved in your care. This includes GPs, specialists, nurses, social workers and all other healthcare professionals, with the aim of achieving the best possible outcomes.

Focus on prevention

The success principle of integrated care is based on the transformation of a disease system into a genuine health system, in which prevention plays a central role.

The individual needs such as physical, mental and social health of each member of the healthcare organisation are taken into account. This means taking a proactive approach to health, developing a personalised care plan and taking preventive measures rather than treating illnesses retroactively.

The integrated care model is particularly well suited to people with chronic conditions such as diabetes, cardiovascular disease, asthma and depression. These conditions often have long-term effects on health and require ongoing, personalised care to avoid complications.

Discover the VIVA brochure

The principle of success of integrated care is based on transforming the system from a disease system to a genuine healthcare system where prevention is at the forefront.

Our family doctors and health managers tell us about VIVA

The benefits of VIVA

1 central contact point

Personal assistance

Individual prevention

Easy access to a general medecine

Improved coordination

Personalised medicine for life


The integrated care model represents a comprehensive and coordinated approach to managing the health of our members. All the players in the healthcare pathway are thus brought together under a common organisation that enables them to accompany members' lives, from start to finish.  
This personalised approach is crucial for our members. It helps to improve the quality of medical care by minimising multiple examinations and errors, promoting fast and efficient treatment and significantly reducing costs.

Do you have any questions? Are you interested in our health plan?

Proven systems as models

Our vision in the Réseau de l'Arc is based on an approach characterised by Kaiser Permanente, the pioneer of integrated care on the west coast of the United States. In order to motivate all stakeholders, including the insured, to act responsibly, the fee-for-service system is being replaced by per-member funding. The Réseau de l'Arc health organisation receives a full capitation per member of its health plan per year. The health organisation therefore has a fixed budget per year. This amount should be sufficient "on average" for the entire provision of medical services per patient.

In the full capitation system - unlike in the conventional system - service providers are no longer interested in «producing» as much as possible, i.e. carrying out as many medical interventions as possible. This is because the healthcare organisation has to be economical with the funding provided and has a great interest in ensuring that its members stay healthy and, if they fall ill, recover quickly.
Organisations such as Steward in the USA or Ribera Salud in Spain have already proven the quality and efficiency of this model.

Integrated care in Spain

Réseau de l'Arc for non-members

Competition is a key element in improving quality and efficiency in the healthcare sector. The population of the Jura Arc will continue to have a free choice of health insurance products in the future. The Réseau de l'Arc health organisation will provide integrated, coordinated medical care for members, i.e. all persons with the VIVA health plan of the future VIVA insurance product. Non-members can receive medical services in the medical institutions of the Réseau de l'Arc, but without benefiting from the integrated, coordinated care.
In addition to the new VIVA health plan of the Réseau de l'Arc health organisation, conventional insurance products from Visana or other insurers will therefore continue to exist. Visana customers can of course keep their existing Visana insurance products and remain insured as before. Switching to another product or model is possible every year as before.